FAQ Page
Frequently Asked Questions
Got Questions? Hopefully we’ve got you covered here, but if not, feel free to hit the button and toss a question our way. We’ll get answered ASAP.
Do I need to allow ServiceHerd to know my location and why do I need to allow notifications?
Yes. Please make sure that both location and notifications are on. ServiceHerd uses your location to accurately identify available and qualified service providers in your area without this info ServiceHerd cannot give exceptional and accurate up to date info. Notification are required to be toggled on. ServiceHerd uses text messages for the initial introduction and alerts but switches to sending push notification after initial contact is made. If notifications are not toggled on alerts will be lost in cyber space and will not give you pertinent and valuable information to move forward with you provider / customer communication.
Does ServiceHerd work on my home computer and cell phone?
Yes. ServiceHerd has been developed to work on both your desktop computer and as an apple and android app available in the designated app stores. Currently video chat and virtual estimates are accessible only on the mobile app.
What the heck is HerdPerks?
Where did the name ServiceHerd come from?
Hi. My name is Randy Larson. This journey started in my backyard gazing up at the clouds wondering what I would call the most trusted, transparent and safest customer / provider platform on the planet. Right at the moment a flock of birds cruised by. AH… a flock! Nope. That’s not going to cut it. Hmmm. A Herd? Cows are friendly and nonconfrontational. Does anybody dislike a cow? They also always look for each other and their herd. They stay in their group and everyone feels protected. Hmm. Combine that with Service Providers equals ServiceHerd. Trust The Herd was born!
Can I find Qualified ServiceHerd providers throughout all of the USA?
Unfortunately, we currently do not have a surplus of qualified providers throughout the USA. We have launched our pilot 55+ in designated FL, VA and NJ 55+ single family communities. Please stay patient if you are not within reach of one of our currently serviced area. We will be there soon.